From time to time we gather information from our audiences and visitors to our website for various purposes and this policy sets out what information we hold, how we keep it safe and how we use it.
We appreciate the trust you place in us when sharing your personal information. We will treat it with respect and store it securely.
We will use the personal information you provide for the purposes of providing our services, such as: administering event participation, training and development programmes, grants and donations; communicating sector news and opportunities; and for the continued improvement and development of our work.
We will never sell your personal information, and will only ever share it with organisations we work with where necessary to deliver our services. We will ensure the information is stored securely and that it is not stored for longer than necessary.
This privacy notice explains what information we collect, how we use it and how we keep it safe.
It also explains what rights you have with regard to your personal information and how you can exercise those rights.
Who we are
Bradford Producing Hub (BPH) is an arts development organisation in Bradford. We are a company limited by guarantee (No.14734568).
Our registered address (for mail only) is:
Bradford Producing Hub, 20 North Parade, Bradford BD1 3HT
If you have questions about how we process personal data, or would like to exercise your data subject rights, please contact us by email at hello@bdproducinghub.co.uk, or at the above address.
The type of personal data we process
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
The personal information we collect may include personal details such as your name, postal address, email address, telephone number, date of birth, interests and preferences.
We collect the personal information that you may volunteer via; surveys, sign-up and application and information forms, when booking tickets, and when processing payments or donations.
We do not normally process sensitive personal information (e.g. relating to health) about our audience or supporters. However, there are occasional, specific situations where this may happen, such as gathering health information for young people participating in our festivals. We do this so that we can meet your needs at our events. The information will be stored securely and will not be stored for longer than necessary.
As Bradford’s main arts development organisation, we also have a legitimate interest in sector overview for the fulfilment of our aims. To this end, we may occasionally contact people whom we believe to be involved in delivering arts and culture activity across the Bradford District and the wider area. These people or organisations may be contacted, but their information will not be added to a marketing list or a regular mailing list without their express permission.
Why we process this information
We will use the personal information you have consented to give us to:
- provide you with information and/or a service that you have requested;
- help us meet your needs at our events;
- help us respect your choices and preferences;
- share news and interesting opportunities in Bradford’s arts and culture sector via newsletters you have opted in to receive;
- improve and develop services that BPH’s sector need and will benefit from.
Who we share your information with
We will only share personal information:
with subcontractors or suppliers as is necessary to provide our services (examples include our website developers Out of Place Studio, MailChimp for CRM and e-newsletter management, Typeform and Google Forms for applications, sign-ups, evaluation and feedback, TicketTailor for event ticket management, or TicketTailor or Square for donations and payments). Occasionally, with partner organisations (for example, if you register to attend an event being jointly organised by us and another organisation); and where disclosure is required or permitted by law (examples include government bodies or law enforcement agencies).
We will never sell your personal information.
How we protect and store your information
We use a variety of physical and technical measures to keep your data safe and to prevent unauthorised access to, use of, or disclosure of, your personal information.
Electronic data and databases are stored on secure computer systems and we control who has access to information (using both physical and electronic means).
BPH is based in the United Kingdom and we store our data within the European Union. Some organisations which provide services to us may transfer personal data outside of the EEA, but we will only allow them to do this if your data is adequately protected.
How long we keep your information
We will only use and store your personal information for as long as it is needed for the purposes it was collected for. We continually review what information we hold and delete what is no longer required.
If you choose to subscribe to our e-newsletter, we will keep your information until you opt-out. Every newsletter will have an unsubscribe link in its footer and you are welcome to unsubscribe whenever you want.
If you decide to make a donation to BPH then we will keep records of when and how much you donate and if it relates to a specific cause or campaign. No payment details are shared with us.
Cookies
The information below explains which cookies are being used and why on our website.
| Google Analytics cookies | We use Google Analytics on the website to anonymously provide information on browsing habits. This helps us to see the most popular content, and whether visitors are having regular difficulty finding particular content. Information on how Google Analytics cookies are used can be found here. |
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| Google Maps cookies | Our interactive maps use the Google Maps service. Google may set cookies to store preferences. Google’s privacy policy can provide more information on how Google uses cookies. |
| Google Translate | Google may place cookies to store your translation options if selected. Google’s privacy policy can provide more information on how Google uses cookies. |
| Google reCAPTCHA | Google may place cookies to protect our website from spam and abuse when you use any of our web forms. Google’s privacy policy can provide more information on how Google uses cookies. |
| YouTube | Videos on our website are stored on YouTube using the privacy-enhanced mode. YouTube may save cookies to your computer, however they will not store personally-identifiable information. To find out more please visit YouTube’s embedding videos information page. |
In addition to this, we may use social media advertising in the future which places tracking pixels on our website.
Your rights
We want to ensure you remain in control of your personal data and so we want to make sure you understand your legal rights under data protection law. These are:
- the right to confirmation as to whether we have your personal data and, if we do, to ask for copies of the personal information we hold (this is known as a subject access request);
- the right to ask us to erase your personal data (though this will not apply where it is necessary for us to continue to use the data for a lawful reason);
- the right to ask us to correct personal data you think is inaccurate;
- the right to object to your personal data being used for direct marketing purposes.
If you would like to exercise any of your rights please email hello@bdproducinghub.co.uk or write to us to us at 20 North Parade, Bradford, BD1 3HT and we will respond within one month.
Making a complaint
You can make a complaint to Bradford Producing Hub about an issue concerning your data protection and privacy rights by emailing us at hello@bdproducinghub.co.uk or writing to us at 20 North Parade, Bradford, BD1 3HT.
If you are unhappy with our response or if you need advice you can contact the Information Commissioner’s Office (ICO) which regulates and enforces data protection law in the UK. Details of how to do this can be found at https://ico.org.uk/your-data-matters/raising-concerns/ or you can contact the ICO directly at https://ico.org.uk/make-a-complaint or by phoning 0303 123 1113.
Copyright
All images on bdproducinghub.co.uk are copyright Bradford Producing Hub, unless otherwise stated. Where images have been provided by or are copyrighted to other individuals or organisations, this should be clearly stated on the website. Artists’ copyright lasts throughout their lifetimes and for 70 years from the date of death. When displaying artwork images, we have made every effort not to infringe copyright, and only to display works in copyright if we have permission from artists or their estates. If we have made a mistake, please tell us and we will remove the image(s) from the site immediately.
Changes to our Privacy Notice
We will update this Privacy Notice from time to time to ensure that it accurately reflects how and why we process your personal information. The current version of our Privacy Notice will always be posted on our website.
Last updated December 2023
